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Privacy-Security

Privacy-Security

Introduction

At Wisconsinmade.com, we not only 'respect' your privacy, we are committed to protecting it. We do not sell or exchange your e-mail address, mailing list, or other customer information to any person, place or thing. Any information we do collect is used to provide you better service or to make improvements to our web site. Please read on for more details about our privacy policy. If you have any additional questions, contact us at info@wisconsinmade.com.

Linda Remeschatis
President
Wisconsinmade.com

Notice and Disclosure

What information is being collected

When you order, we need to know your name, e-mail address, mailing address, credit card number and expiration date. This allows us to process and fulfill your order and to notify you of your order status.

We also ask to provide a personal password which helps us better guarantee your privacy so that only you have access to any information in your account.

We do not collect personal or business information on wisconsinmade.com visitors unless it is voluntarily provided

As a wisconsinmade.com customer you will occasionally receive e-mail notices and newsletters, which notify you about important changes to the web site, new services, products and special offers. If you wish to cancel receipt of these special e-mail newsletters, please e-mail us at info@wisconsinmade.com.

Like many commercial websites, Wisconsinmade.com may use a standard technology called a "cookie" to collect information about how our site is used.

Will the information be given to third parties?
We will not sell, trade, rent, or give individually identifying information to third parties or corporations for commercial purposes such as marketing or solicitation. We may provide aggregate statistics about our visitors, database entries, web traffic patterns, and related site information to our Artisans and potential artisans, but these statistics will include no personally identifying information. In addition, from time-to-time, advertisements for our products may appear on third party websites including websites in the Google Display Network.  These websites deliver these advertisements based upon data that has been previously collected about your past online behavior through the use of “cookie” technology by Wisconsinmade.com and its third party vendors including Google.com. For example, if you have visited Wisconsinmade.com looking for gift baskets, these third party websites may display to you an advertisement for our gift baskets. This kind of targeted advertising is sometimes called interest-based or online behavioral advertising. It is not based upon your personal information, but rather, upon your online activities.

We do not control such third party websites or services on which these advertisements appear. Further, we do not control how they collect and use data about your online activities. However, you may opt-out of being tracked online by Google by visiting https://www.google.com/adpreferences or http://www.networkadvertising.org/managing/opt_out.asp. If you opt-out, you will still receive advertisements, but they will not be delivered to you based upon your behavioral data possessed by the companies from whom you have opted-out. This process relies upon an opt-out cookie, so if you delete your cookies or use a different computer, you will have to repeat this process.

How does Wisconsinmade.com protect customer information?

When you place orders, we use secure server software (SSL) to encrypt all information you input before it is sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access.

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Choice and Consent

What choices are available regarding the collection, distribution, and use of the information?

By using our website, you consent to the collection and use of your visitor information by Wisconsinmade.com. We use this information to refine our product selection, to make improvements to our web site, and provide better service to you.

We will keep this page updated with policies related to our collection, use, and distribution of information.

Shopping Guarantee & Order Security

Resolving Questions or Problems

Wisconsinmade.com guarantees your satisfaction with the products and services you purchase from us. As our customer, your satisfaction is of the utmost importance to us. Our satisfaction guarantee is simple. If you are not 100% satisfied with the product or service you receive from us, we will replace the product or refund the amount of your purchase, whichever you request. To contact us, please complete the Customer Concern Form, or e-mail Wisconsinmade.com Customer Service at info@wisconsinmade.com, or call toll-free 1-877-947-6233 (1-877-WIS-MADE).

Product Satisfaction & Return Policy

Wisconsinmade.com features the finest foods, gifts and apparel produced by some of Wisconsin's most skilled Artisans. We reserve the right to substitute products of equal or greater value if we run out of products--especially during the holiday season. Customer satisfaction is guaranteed. Returns must be received within 30 days from the date of purchase.  (Holiday exceptions are available).

Should a perishable item not meet the customer's satisfaction we can replace it with a like item, offer a credit towards future purchases, or refund the item purchase price, excluding delivery charges.

Should a nonperishable item not meet the customer's satisfaction we can accept returns for exchange, credit towards another purchase or refund via original method of payment, excluding delivery charges.

Wisconsinmade.com Secure Online Shopping Guarantee

The Wisconsinmade.com Secure Online Shopping Guarantee protects you while you shop at www.wisconsinmade.com. When you shop with us you won't have to worry about credit card safety, your personal information being shared with others, or your satisfaction with our products and service. We guarantee that every transaction you make at www.wisconsinmade.com will be 100% safe. This means you pay nothing if unauthorized charges are made to your card as a result of shopping at www.wisconsinmade.com. How our Secure Online Shopping Guarantee works:

Your order information is encrypted. Our secure server software (SSL) is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information including credit card number, name, and address, so that the characters you type are scrambled, making it impossible for a third party to intercept your personal information as it travels over the Internet.

Wisconsinmade.com will cover your personal liability for unauthorized credit card usage. Your personal liability for unauthorized credit card usage is limited by federal law to $50. In the highly unlikely event of unauthorized credit card use, Wisconsinmade.com will pay your personal liability if it is not waived by your credit card company or bank.

Guarantee Details:

Under the Fair Credit Billing Act, your bank can not hold you liable for more than $50.00 of fraudulent charges. If your bank does hold you liable for any of this $50.00, Wisconsinmade.com will cover the entire liability for you, up to the full $50.00. Wisconsinmade.com will only cover this liability if the unauthorized use of your credit card resulted through no fault of your own from purchases made at www.wisconsinmade.com while using our secure server.

In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.

If you are dissatisfied with the products or service you receive from Wisconsinmade.com, please fill out the Customer Concern Form.

 
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